Global Privacy Policy

Last Updated: July 1, 2025

This Privacy Policy governs your use of Ogele ("we", "our", or "us") software-as-a-service platform (the "Service") available at www.ogele.app. We are committed to protecting your personal information while delivering our digital marketing and SEO tools to businesses worldwide.

This document explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read it carefully. By accessing or using our Service, you agree to this Privacy Policy.

1. Information Collection and Use

To provide and improve our Service, we collect several types of information:

1.1 Information You Provide

We collect information when you:

  • Create an account (name, email, company details)
  • Subscribe to our services (payment information)
  • Connect third-party services (API keys, credentials)
  • Contact our support team
  • Participate in surveys or product research

1.2 Automatically Collected Information

Our systems automatically collect:

  • Usage data (features accessed, time spent)
  • Device information (browser type, IP address)
  • Performance metrics (loading times, errors)

1.3 How We Use Your Information

We use collected information to:

  • Provide and maintain our Service
  • Process transactions and send invoices
  • Improve and personalize user experience
  • Develop new features and services
  • Monitor service usage and performance
  • Detect and prevent fraud and security issues
  • Communicate about product updates
  • Comply with legal obligations

2. Data Sharing and Disclosure

We may share information with:

  • Service Providers: Trusted vendors who assist with hosting, payments, analytics, and customer support
  • Business Transfers: Parties involved in mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • Consent: With your explicit permission for specific purposes

We require all third parties to respect your data protection rights and only process information for specified purposes.

3. International Data Transfers

As a global service, your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards (including Standard Contractual Clauses) to ensure your data remains protected when transferred internationally.

4. Data Security

We implement robust security measures including:

  • Encryption of data in transit (SSL/TLS) and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Incident response procedures

While we strive to protect your information, no electronic transmission or storage method is 100% secure.

5. Your Data Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where processing is consent-based)

To exercise these rights, contact us at privacy@ogele.app. We respond to all requests within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users and maintain sessions
  • Remember preferences and settings
  • Analyze service usage and performance
  • Support marketing efforts (with consent)

You can manage cookie preferences in your browser settings. Disabling cookies may affect Service functionality.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Inactive accounts are typically deleted after 24 months of inactivity.

8. Children's Privacy

Our Service is not intended for users under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

9. Policy Updates

We may update this Privacy Policy periodically. We will notify users of material changes through email or in-service notifications. Your continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries or requests, please contact our Data Protection Officer at:

Ogele Privacy Team
Email: privacy@ogele.app
Postal: Maritius